#23672

GXT 4-in-1 Backpack Gaming Bundle

Trust-Logo-Gaming

4-in-1 Gaming bundle with a durable backpack, over-ear headset, high-precision mouse mouse and mousepad

Available in stores now

Key features

  • Complete your gaming gear with this 4-in-1 bundle
  • Works with all PCs and laptops: just plug in and start gaming
  • Durable gaming backpack with large padded laptop compartment (up to 17.3")
  • 5 Dedicated compartments and a hidden back pocket to safely transport your peripherals
  • Gaming headset with comfortable over-ear pads, 2m cable and in-line remote
  • High-precision gaming mouse with 6 buttons and LED illumination
  • Non-slip mouse pad, optimised for all mouse sensitivities and sensors

Extra information

General Item number:
23672
EAN code:
8713439236729
Warranty:
1   year
Package contents Gaming keyboard Gaming mouse Gaming mouse pad Gaming sticker
System requirements Any audio device with 3.5mm connection Windows 10, 8 or 7 1 USB port
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Support

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Frequently Asked Questions

Installation and configuration


How do I connect my gaming headset with microphone?

This instruction video applies to all our gaming headsets with 3.5mm jack connector type

https://www.youtube.com/watch?v=R4Js0Qfj5IE


How do I install my headset?

  • Connect the headset to the audio connection of your device.
    Note: If your computer has two separate audio connections, use the included adapter.
  • Set the headset as the default device, for both input and output in the sound settings.
  • Use the buttons on the inline remote to adjust the volume, and to mute/unmute the microphone.
  • The headset is ready to use.

Where can I get software/drivers for my Trust product?

This product doesn't need any software/drivers to function.
Just connect and the product should work.

Usage


I want to use multiple buttons at the same time. Is this possible?

It is possible, but the following combinations are not possible:

  • left mouse button + forward
  • left mouse button + backward
  • right mouse button + backward
  • right mouse button + forward 

The lights keep changing. I want to have 1 fixed colour, not constantly changing colours.

This mouse has several versions, with different light settings. In one version the LED color is linked to the number of DPI. In the other version, the LED color is not linked to the number of DPI and the colors have a breathing effect.

How do I change my mouse arrow/cursor speed?

  • Mouse arrow/cursor speed can be adjusted by clicking the DPI switch on the topside of the mouse.
  • Alternatively, follow the steps in the mouse settings page

How can I change the button fuctions?

This mouse uses a generic driver of Windows, which doesn't provide a possibility to adjust button functions.

However, you can try with software which is available on internet to configure the buttons.

http://www.highrez.co.uk/downloads/XMouseButtonControl.htm

Please note that this solution is not official, as there is no Trust software available for programming the buttons, and therefore it is not supported, nor is proper functioning of the software guaranteed.


Solving problems


The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.

Microphone is not working on Windows 10

If the microphone is not working on Windows 10, check the following:

1. Microphone Privacy settings 

  • Open Settings from your start menu.
  • Click on Privacy
  • Select Microphone from the left pane and then click the Change button.
  • Turn on microphone for this device.
  • Turn on Allow apps to access your microphone.
  • Make sure to turn on microphone access for every app you want to give permission to access your microphone.

2. Hardware
The best way to check that is to connect your microphone to another computer running any operating system other than Windows 10. If the microphone doesn’t work on the other computer too, that means it could be faulty. If it does work on the other computer that means you probably have a software problem on your Windows 10 computer.

3. Recording device settings

  • Right-click on the speaker icon in the bottom-right part of the screen and choose Sounds.
  • Click on the Recording tab
  • A list of recording devices will appear. Try speaking into your microphone, and see if there any green bars rising next to one of them while you talk
  • If you don’t see any green bars skip to the next step. If you do see green bars when you talk into the microphone, but it still doesn’t work in some program, then that means that the microphone is correctly configured in Windows, but the program is listening to the wrong recording device. Try changing that program’s settings.
  • Check if you can recognize which one of the devices in the list is your microphone. If you found it, click on it to highlight it, and then click Set Default.
  • Check again if you see green bars rising when you talk into the microphone. If you do your microphone is now correctly setup. If not, continue to next step.
  • Double-click on the device that represents your microphone. The Microphone Properties window will appear. Click the Levels tab.
  • In the “Levels” tab make sure that “Microphone” and “Microphone Boost” are set to the maximum. Then click OK.
  • In the “Enhancements” tab (if found), make sure to uncheck the “Disable all sound effects” checkbox.
  • Go to the “Advanced” tab and make sure to uncheck the “Allow applications to take exclusive control of this device” checkbox and click “OK“. (Also uncheck the “Enable audio enhancements” check box if found).
  • In the main recording devices panel, go to the “Communications” tab and select the “Do nothing” radio button and then click OK.
  • Restart your computer and recheck your recording devices panel. If you see green bars rising when you talk into the microphone – your microphone is now properly configured!
  • If you still don’t see any bars and you’re not 100% sure which one of the devices is the relevant one, try following the previous steps for every device on the list.

4. Uninstall and reinstall your microphone 

  • Open device manager
  • Open ‘Audio Inputs and Outputs’
  • Left-click on your recording device.
  • In the menu that opens up Click ‘Uninstall’.
  • Physically disconnect your microphone from the computer.
  • Restart the computer.
  • Reconnect the microphone and let Windows re-install the drivers.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty


Compatibility


Can I use this keyboard/mouse on PS4?

Although our keyboards and mice are designed for use with computers, they can be used on PS4. However please note, most PS4 games do not support a keyboard and mouse.


Can I use this keyboard/mouse on Xbox One?

You can use our mice and keyboards on the Xbox.

Please note that Xbox supports the use of mouse and keyboard in some games and apps, but it doesn’t work for every game or app. The game or app publisher must enable this feature for their content.



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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