GXT 4371 Ward Multiplatform Gaming Headset


Multiplatform over-ear gaming headset with powerful sound and fold-away microphone

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Key features

  • Multiplatform gaming headset suitable for PC, laptop, mobile and all consoles
  • Deep and rich sound from the powerful 50mm speaker units
  • Comfortable to wear during long gaming sessions thanks to breathing fabric earpads
  • In-line remote with volume control and microphone mute switch
  • Fold-away microphone with adjustable flexible mic boom
  • Braided cable (1m) plugs directly into game controllers, extension cable (1m) for PC

Immerse Yourself

Graphics are great, but audio is everything. In order to achieve victory, you need to rely on sound. From the position of your opponent to the cry for help from your teammates, the Trust Gaming GXT 4371 Ward will immerse you completely. Thanks to the 50mm drivers, in-line controls, flexible boom-mic and breathing fabric earpads, you have everything you need to win on any device.

Big Sound

The Ward uses two 50mm drivers to give you an audio experience unlike any other. These huge drivers have a range from 20 to 20,000 Hz, which means you will hear everything your opponent throws at you. From the thunderous bass of a distant explosion to the whistles of bullets flying by, the Trust GXT 4371 Ward has got you covered.

Be Heard

Team work is essential; make sure that you’re heard. The Trust Ward is equipped with a flexible boom-mic, making sure your team hears your every command. And if you don’t want to be heard for a while, fold the microphone away and mute it with the in-line controls. You can use the same in-line control to adjust the volume. You’re in complete control.

Use It, Always

Thanks to the breathing earpads, you’ll never want to take off this headset. It makes sure your ears stay cool, even if you use the Ward for hours on end. That’s why it’s so convenient that this headset is multiplatform so you can use it on any device with a 3.5mm headphone jack, like your game consoles. Plug it into any mobile device that uses this connection, or simply use the extension cord to connect it to your PC. The Ward takes care of your every need.


Height of main product (in mm) 19 mm
Width of main product (in mm) 20 mm
Depth of main product (in mm) 9 mm
Total weight 320 g
Weight of main unit 280 g
Connection type wired
Connector style straight
Cable style nylon braided
Cable detachable no
Cable length main cable 100 cm
Bluetooth no
Cables included 1m adapter cable
Connector type 3.5mm
Sound reproduction Stereo
Audio channels 2.0
Driver size 50 mm
Impedance 32 Ohm
Driver units 2
Sensitivity 100 dB
Microphone yes
Detachable microphone no
True Wireless Stereo (TWS) no
Frequency response 20 Hz - 20000 Hz
Background noise reduction no
Foldable no
Software no
Accessories adapter cable
Noise reduction no
Adjustable headband yes
Total harmonic distortion 1 %
Ear-cap contact pressure normal
Earcup type over-ear
Ear-cup material cloth material
Ear-cap construction closed-back
Swivel earcups yes
Rotating earcups no
Output channels 2
Magnet type Neodymium
Sensor type microphone dynamic
Pick-up pattern Omnidirectional
Echo cancellation no
Designed for gaming yes
Lights no
Waterproof no
IP Code (International Protection Rating) no
Suitable for Gaming
Compatible Device Types gaming console, pc, laptop
General compatibility Every device with a 3.5mm jack audio output
Compatible Consoles PS4, Xbox One, Nintendo Switch, Nintendo Switch Lite
Compatible Software Platforms Android, Chrome OS, iOS, Mac OS, Windows
Controls on earcap no
Controls mute, volume
Remote control wired
LED indicators no

Extra information

General Item number:
EAN code:
1   year
Product weight (net):
320 g
Package contents Headset Extension adapter cable
System requirements Combined headset/mic connection or 3.5mm headphone connection 3.5mm microphone connection Or Console gamepad with 3.5mm jack connection




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Frequently Asked Questions

Installation and configuration

How do I connect my gaming headset with microphone?

This instruction video applies to all our gaming headsets with 3.5mm jack connector type


Solving problems

I have a Dell computer and am having issues with the computer audio. What can I do?

If you are experiencing audio issues on your Dell computer, make sure to install the latest audio drivers for your computer from the Dell website at https://www.dell.com/support/home/en-us?app=drivers

If this does not solve your problem, contact the Dell support or your system administrator. 

The microphone is not working

Check that the microphone is not muted, via the top button on the inline remote.

Make sure that you have selected the headset as both the default Input and Output device in the Audio/Sound Settings of your device.

If your computer has 2 separate audio connections, use the included adapter.

When using Windows 10, make sure the microphone is allowed to be used by applications in the Microphone Privacy Settings

Everything is setup correctly, but no sound.

Check the Inline remote, as well as the device you are using the headset on:

- Check that the volume of the headset is turned high.
- Check that the microphone is not muted


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty


Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.


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Where to buy

Where to buy

We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.

Go to our online retailer shops overview