#23891

Fyber Wireless Charging Powerbank 10.000 mAh with fabric look & feel

Ultra-fast wireless powerbank with fabric look & feel (10.000mAh)

Available soon

Key features

  • Completely wireless charging for Qi-compatible phones: no cables needed
  • Stylish design with fabric look & feel finish
  • Fast and smart: delivers the maximum power for your devices**
  • Touch-and-charge: put your smartphone on the powerbank and it will charge automatically
  • Charge any other device via USB and USB-C ports
  • Stay connected: recharge your phone up to 4x*
  • Up to 46 extra hours of phone battery or 12 extra hours on your tablet*
  • Compatible with all phones and tablets, including Apple and Samsung
  • No need to remove your phone case (works with cases up to 3mm thick)
  • Fast-recharge the powerbank via included micro-USB cable or USB-C port
  • *Depends on brand/model and battery condition. For indication only
  • **Fast-charge with maximum speed via USB-C (15W) or USB-A (12W). Charging speed varies between devices

Wireless Charging

The Trust Fyber Wireless Charger makes charging your phone easy. Place any Qi-compatible phone on top of this powerbank and your phone will be recharged in no-time. With 10,000mAh of power, you’ll recharge your phone up to four times, depending on the brand and model. Of course, you can choose to use a USB or USB-C cable as well, making this powerbank as flexible as it needs to be.

Fabric Look and Feel

The Trust Fyber has a stylish design with a fabric look & feel. It gives this powerbank a unique look, while the battery LED indicators make the design functional as well. You never thought a powerbank had to be stylish? Think again.

10,000mAh

The large battery of this powerbank carries 10,000mAh of power. This means you can charge your phone up to four times, depending on the brand, model and battery condition. You’ll get an estimated 46 hours of extra battery life out of your phone or up to 12 hours out of your tablet. It’s easy to stay connected with this kind of power.

Fast and Versatile

The Trust Fyber works with any Qi-compatible phone, even if it’s in a case (up to 3mm thick). Or just use the included USB-C cable or a regular USB cable to fast-charge compatible phones. Even recharging the powerbank itself is fast via USB-C or micro-USB. It’s versatile, just like the fact the Fyber works with all smartphones and tablets.

Specifications

General
Number of USB ports 2
Height of main product (in mm) 138 mm
Width of main product (in mm) 70 mm
Depth of main product (in mm) 16 mm
Total weight 226 g
Weight of main unit 226 g
Features
Fastcharge no
Accessories USB-C charge cable
Special features 5W Qi-compatible charging
Flashlight no
Protection
Protections over-charge, over-current, over-discharge, over-heat, over-load, short-circuit
Power
Battery capacity (mAh) 10000 mAh
Battery voltage (Volt) 3.7 V
Safe & certified battery yes
Recharge time 6 hours
Watt-hour rating 37 Wh
Battery composition (Alkaline, Li-ion, etc.) Lithium-ion polymer
Wireless charging
Qi-certified no
Wireless charging technology version Qi 1.2.4
Wireless charging technology Qi
Active cooling no
Foreign object detection yes
Input
Input port USB-C
Input power 15W
Fast re-charging yes
Output
USB port A types 1
Charging technology auto-detect
Output specification - Port 1 2.4A/12W, auto-detect
Output specification - Port 2 3.0A/15W, USB-C
USB port C types 1
Total output power (max): A, W 15W
Wireless power output modes 5W
Compatibility
Compatible Device Types smartphone, tablet, e-reader
Compatible Consoles no
Phone models - normal wireless charging Apple iPhone 8 Apple iPhone 8 Plus Apple iPhone X Apple iPhone Xr Apple iPhone Xs Apple iPhone Xs Max Google Nexus 4 Google Nexus 5 Google Nexus 6 Google Pixel 3 Google Pixel 3XL Huawei Mate 20 Pro Huawei P30 Pro LG G3 LG G4 LG G7 ThinkQ LG G8 ThinQ LG G8s ThinQ LG V30 LG V30s+ ThinQ LG V30s ThinQ LG V40 ThinQ LG V50 ThinQ Microsoft Lumia 850 Microsoft Lumia 950 Microsoft Lumia 950XL Nokia 8 Sirocco Nokia 9 PureView Samsung Galaxy Note 5 Samsung Galaxy Note 8 Samsung Galaxy Note 9 Samsung Galaxy S6 Samsung Galaxy S6 Edge Samsung Galaxy S6 Edge+ Samsung Galaxy S7 Samsung Galaxy S7 edge Samsung Galaxy S8 Samsung Galaxy S8+ Samsung Galaxy S9 Samsung Galaxy S9+ Samsung Galaxy S10 Samsung Galaxy S10+ Samsung Galaxy S10e Sony Xperia 1 Sony Xperia XZ2 Sony Xperia XZ3 Xiaomi Mi 9 Xiaomi Mi MIX 2S Xiaomi Mi MIX 3
Control
Indicators Battery level, Power

Extra information

General Item number:
23891
EAN code:
8713439238914
Warranty:
1   year
Product weight (net):
226 g
Package contents Powerbank USB-C charge cable User guide
System requirements USB charging: phone, tablet or any other USB-rechargeable device Wireless charging: Qi-compatible smartphone USB charger to charge the powerbank
;

Support

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Manuals


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Frequently Asked Questions

Usage


How do I charge my wireless device on the powerbank?

- Press the button on the side to activate the powerbank. 

- The powerbank will now detect if there is a device that supports wireless charging on the powerbank and the indicator will become blue.

- Place a device which supports wireless charging (such as a phone) on the powerbank.

- When the powerbank is charging the wireless device, the indicator will flash blue.
 


How long do I need to charge the powerbank for the first time?

We always recommend to fully charge the powerbank for the first time.
The time for a full charge depends on the capacity of the powerbank, the remaining power in the powerbank and the power supply.
Please consult the quick manual for the estimated charging time for the first use.
If your device is actively in use during the charging process, the charging performance may be elongated.

Are powerbanks allowed to be taken on board of a flight?

In general all our powerbanks are suitable for air travel, since they confirm to the general requirements of a capacity of less than 100 Wh (Watt hours) and 2 grams lithium, as long as you keep the powerbank in the carry-on/hand luggage (and not in checked luggage) and declare the powerbank at customs.

However, requirements depend on the airport you are travelling from and the airline you are travelling with. We advise to always check in person with the airline, by either calling or chatting, before travelling for more information.

To determine Wh: (mAh x 3.7V)/1000
For example, a 20.000 mAh powerbank would be (20000 x 3.7)/1000  = 74 Watt-hours.


My powerbank is still charging. How long does it take to charge the powerbank?

It can take 6-12 hours for a full charge, depending on the charger used.


Can I charge the powerbank, while it is charging another device?

This powerbank doesn't support this pass-through charging function.


I use a case/cover on my phone, can i still use wireless charging?

Yes, provided that the case is not too thick (2-3mm) and does not contain metal parts. If the case is too thick, charging will go slow or not work at all. Most phone cases will work okay. Some bookcase-type phone covers might be too thick.


Do I need to remove the phone from the wireless charger when it is fully charged?

No, that is not needed. Your phone communicates by itself with the wireless charger to start and stop charging.


Can I use a USB charger that has more power than is actually required?

Yes, that is no problem. The wireless charger will use not more power than it needs.


Why does it sometimes take more time to charge the powerbank?

Even though you may use the same charging method, the charging time may differ due to environment, temperature, power flow, etc.

What is the lifespan of the powerbank?

Generally, a properly maintained powerbank can retain up to 80-90% of its original capacity at 500 charge and discharge cycles.
(charge then discharge = 1 cycle, regardless of whether you charge/ discharge it partially or fully).

Solving problems


My phone does not have wireless charging built-in. What can I do?

Consider adding a wireless charging receiver or wireless charging case. Note that these solutions are usually only available for very popular phones such as iPhone.


My powerbank is not charging. What can I do?

Please try the following:

  • Use other charging cables
  • Use another USB-charger
  • Use another power outlet

Charge the powerbank in a cool place, during the night, connecting to a good quality USB-charger that goes in the power outlet. Then just let it charge for at least 8 hours. 


My powerbank doesn't turn on.

  •  It is possible that your powerbank is fully drained. Please charge your powerbank. The indicator will start blinking when the powerbank receives sufficient power.
  • It is possible that your powerbank went into sleep-mode. The powerbank will automatically cut-off the power and go into sleep-mode when it detects possibility of over-charge/ over-discharge/ short-circuit. This is sometimes due to faulty cable issue. Please activate the "sleeping" powerbank by charging it with a good condition cable.

Why is the powerbank unable to charge my smartphone?

- Check if the capacity of the powerbank is suitable for your phone.
- Some smartphone cables might not be compatible with a powerbank due to different cable chipset design. We recommend using the cable and connector meant for the powerbank.


Why is the powerbank unable to charge my tablet?

- We recommend a powerbank with 2A output to charge tablets.
While some tablets can accept lower input (1A or 1.5A), the charging is slower and sometimes can only be charged when the tablet is in sleep mode.

- Some tablet's cables might not be compatible with a powerbank due to different cable chipset design.
For Samsung Galaxy Tab in particular, we recommend using the cable and connector meant for the powerbank.

What can I do when the powerbank doesn't seem to work?

You can conduct some simple tests to identify the issue.

If the powerbank can't charge the device, make sure the powerbank is fully recharged.

If the powerbank is charged, the issue will most likely be with the cable.
You can try to use another cable to charge your device.

If it still doesn't work, the issue might be with the powerbank itself.

You should contact the support team via the 'ask a question' section.

Why does my powerbank battery seem to drain very fast?

  • Generally, a well maintained powerbank can retain up to 80-90% of its original capacity. Please check the original battery capacity of your device and the capacity of the powerbank.
  • The number of times a powerbank can charge your device depends on the capacity of both the powerbank and the device.
  • It is best not to attach cables to the powerbank when not in use.

The powerbank feels warm when (dis)charging. Is this normal?

It is normal for the charger and device to get warm during charging and discharging.
They may get even warmer if you use your device while charging.

Wireless charging is not working, it is stopping/starting all the time. How can I fix this?

Check the following things:

  • Make sure the case/cover on your phone is not too tick (max 2-3mm) and does not contain metal parts. Preferably charge without using a cover.
  • Make sure you use a suitable USB-charger with sufficient power. Do not power the wireless charger from a computer's USB-port.
  • Make sure you use a reliable USB cable. Check the cable and replace this, if needed.
  • Make sure the phone is aligned properly on the wireless charger.

Wireless charging works, but it stops after a short time. How can I fix this?

The wireless charger does not get enough power for reliable wireless charging.

  • Make sure you use a USB charger that meets the requirements.
  • Do not power the wireless charger from a computer's USB-port.

I use a compatible USB charger, but wireless charging still goes slowly. How can I fix this?

Try another USB cable. Many USB cables designed for charging, do not contain all 4 wires inside. For fast wireless charging it is important that the USB cable is fully wired. The easiest way to check this is to use the cable to connect your phone to a computer and try to copy some data. If your computer cannot detect the phone at all, then the cable is not fully wired and not suitable for fast wireless charging.


Why does my phone not charge at all on a wireless charger?

Make sure your smartphone actually has support for wireless charging. Note that phone features may vary per region. Consult the user manual of your phone or check the specifications of your phone on this website:https://www.gsmarena.com. Also check that no metal objects are on, under or very near the wireless charger. The built-in protection mechanism of the wireless charger will prevent charging if metal objects other than your phone are detected.


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty


Compatibility


My phone has wireless charging, but how do I know if my phone will work on your wireless charger?

Although there are multiple technologies for wireless charging, Qi wireless charging is by far the most popular technology in the market and the most implemented. Unless your phone is bought in the USA, chances that it uses a different technology are actually very small.
To verify that your phone is compatible with Qi wireless charging, consult the user manual or check the specifications on this website: https://www.gsmarena.com


Does wireless charging work with my phone case?

In general, wireless charging works fine with all phone cases, unless they are too tick (more than 3mm) or contain metal.


Other


Can I use any USB cable for charging my device with a powerbank?

For best performance, use either the included cable from the powerbank, or the original cable from your device (phone/tablet/etc).
Some cables are missing wires on the inside, which limits the maximum power that can be transferred so charging goes slower or doesn't work at all.


Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In EU, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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