Tecla Wireless Multimedia Keyboard with mouse
Данное фото продукта используется для демонстрационных целей. У данного продукта имеются различные варианты, которые могут отличаться от данного изображения.
Беспроводные клавиатура и мышь
Удобная беспроводная клавиатура и мышь с 10 мультимедийными клавишами
Характеристика
- Удобная беспроводная клавиатура и мышь с 10 мультимедийными клавишами
- Эргономичный дизайн с удобный противоскользящим упором для рук
- 5-кнопочная беспроводная оптическая мышь с эргономичным дизайном
- Сверхкомпактный USB-приемник можно хранить внутри мышки
- Кнопка DPI для мгновенного изменения скорости мыши
спецификации
|
Дополнительная информация
| Генеральная |
Артикул: 18040 |
EAN-код: 8713439180404 |
Гарантия: 1 год |
||
|---|---|---|---|---|---|
| Комплект поставки | Wireless mouse | Wireless keyboard | USB micro receiver | 4 AAA batteries | User’s guide |
| Системные Требования | Windows 10, 8, 7, Vista or XP | USB port |
Другие версии
| Имя | Артикул | EAN-код | ||
|---|---|---|---|---|
| Tecla Wireless Multimedia Keyboard & Mouse UK | 18041 | 8713439180411 | ||
| Tecla Wireless Multimedia Keyboard & Mouse DE | 18042 | 8713439180428 | ||
| Tecla Wireless Multimedia Keyboard & Mouse FR | 18043 | 8713439180435 | ||
| Tecla Wireless Multimedia Keyboard & Mouse IT | 18044 | 8713439180442 | ||
| Tecla Wireless Multimedia Keyboard & Mouse ES | 18045 | 8713439180459 | ||
| Tecla Wireless Multimedia Keyboard & Mouse PT | 18046 | 8713439180466 | ||
| Tecla Wireless Multimedia Keyboard & Mouse BE | 18047 | 8713439180473 | ||
| Tecla Wireless Multimedia Keyboard & Mouse RU | 18048 | 8713439180480 | ||
| Tecla Wireless Multimedia Keyboard & Mouse ND | 18049 | 8713439180497 | ||
| Tecla Wireless Multimedia Keyboard & Mouse CZ | 18050 | 8713439180503 | ||
| Tecla Wireless Multimedia Keyboard & Mouse HU | 18051 | 8713439180510 | ||
| Tecla Wireless Multimedia Keyboard & Mouse HR/SI | 18052 | 8713439180527 | ||
| Tecla Wireless Multimedia Keyboard & Mouse GR | 18053 | 8713439180534 | ||
| Tecla Wireless Multimedia Keyboard & Mouse TR | 18054 | 8713439180541 | ||
| Tecla Wireless Multimedia Keyboard & Mouse SK | 18055 | 8713439180558 | ||
| Tecla Wireless Multimedia Keyboard & Mouse CH | 18056 | 8713439180565 | ||
| Tecla Wireless Multimedia Keyboard & Mouse BR | 18138 | 8713439181388 | ||
| Tecla Wireless Multimedia Keyboard & Mouse AR | 19453 | 8713439194531 | ||
| Tecla Wireless Multimedia Keyboard & Mouse EE | 20308 | 8713439203080 | ||
| Tecla Wireless Multimedia Keyboard & Mouse CZ/SK | 20503 | 8713439205039 |
Поддержка
Загрузка
руководств
Выберите тип
Брошюра
Выберите ваш язык
Расширенная листовка
Выберите ваш язык
Часто задаваемые вопросы
Использование
How do I change my mouse arrow/cursor speed?
-
Mouse arrow/cursor speed can be adjusted by clicking the DPI switch on the topside of the mouse.
-
Alternatively, follow the steps in the mouse settings page
Is it required to turn off the product to save power?
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
How can I change the function of the media keys?
These keys use the default program that your operating system has set for these functions.
E.g. the Internet Browser key will open the default browser on your computer and the music player will open the default music player on your computer.
To change the default programs, you'll need to go to:
- Windows 10: System > Default apps
- Windows 7/8: Start > Programs > Default Programs
- Windows Vista: Start > Control Panel > Default Programs
- Windows XP: Start > Control Panel > Add/Remove Programs > Set Program Access and Defaults
Решение проблем
I have lost/broken the USB-receiver. How do I receive a new USB-receiver?
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
I get the wrong letters and/or symbols when typing on my computer.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
One or two buttons are not working. What can I do?
This could be related to multiple issues, we advise to check the following:
- Check the keyboard for dust or foreign matter.
- Test the keyboard on another USB-port or another computer.
- If on Windows 10: Run the keyboard troubleshooter (settings > update & security > troubleshoot > find and fix other problems > keyboard).
- Update the keyboard's drivers via the Device Manager.
- Check for viruses, or recently downloaded software that could interfere with the keyboard driver.
- Uninstall Synaptics Pointing Device driver (Control Panel > Uninstall or change a program).
- Turn off Filter Keys (Control Panel > Ease of Access Center > Make the keyboard easier to use > Filter Keys > Uncheck the Turn on Filter Keys option > Apply > OK).
- If you have a spare keyboard or a laptop keyboard, does the button function on that keyboard?
- If on Windows: open the Microsoft Keyboard Diagnostics program (hold down the “Win” key and press “R”, then type “mskey” and press “Enter”.) Press the key. Did it show up on the input-monitor? If it did, and your programs don’t respond to the key, it’s a problem with your computer. If it didn’t, then the keyboard has a defective key.
Sometimes letters are missing when typing.
-
Clean your keyboard from dust and crumbles.
-
If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
- Improve wireless performance.
The mouse arrow shakes, moves strangely or does not move at all.
-
Try using the mouse on a different surface or use a mousepad.
-
Clean the sensor on the bottom of the mouse with a dry cloth.
-
Improve wireless performance.
Why does the battery drain fast?
Battery life depends on many variables including usage, quality of batteries and environmental factors (such as distance to receiver, nearby metallic objects, surface on which the product is used, etc. etc.).
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
Make sure that when the battery is draining very fast, that there is no signal still going from the computer to the product, when the product is not used. Some computers continuously power their USB-ports, even when the computer itself is switched off. You can check this in the Power Management settings of the USB-port.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Гарантия
Условия предоставления гарантии
- Trust предлагает гарантию первоначальному покупателю через уполномоченного продавца.
- B соответствии с условиями настоящей гарантии, на ваш Trust продукт, в случае обнаружения производственных дефектов, распространяется гарантия сроком в один (1) год * с момента первоначальной покупки и если продукт был приобретен у официального продавца.
- * В EC существует установленный законом минимальный гарантийный срок 2 года на каждый реализованный нами продукт.
- При обнаружении брака изделие подлежит возврату реселлеру в полной комплектации с описанием выявленных дефектов и подтверждением покупки.
- В течение гарантийного срока реселлер по возможности обеспечивает замену бракованного изделия на новое.
- Гарантия становится недействительной, если изделие подверглось вскрытию, физическому повреждению, нарушению правил эксплуатации, модификации, ремонту неуполномоченными лицами, небрежному обращению или использованию в целях, для которых данное изделие не предназначено.
- Исключения в гарантийных обязательствах:
- Повреждения в результате несчастных случаев или стихийных бедствий (пожар, наводнение, землетрясение, военные действия, акты вандализма, кража).
- Несовместимость с другим оборудованием и (или) программным обеспечением, не указанным в перечислении минимальных системных требований.
- Такие приспособления, как батарейки или предохранители.
- Ни при каких обстоятельствах изготовитель не несет ответственности за любого рода косвенные или случайные убытки, включая упущенную выгоду или иной коммерческий ущерб, вытекающие из эксплуатации его продукции.
Связаться с нами: Задавать вопрос
Where to buy
Where to buy
We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.
Go to our online retailer shops overview