#21132

Ximo Wireless Keyboard with mouse

Данное фото продукта используется для демонстрационных целей. У данного продукта имеются различные варианты, которые могут отличаться от данного изображения.

Беспроводные клавиатура и мышь

Беспроводная клавиатура с полноразмерными клавишами и беспроводная компактная мышь

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Характеристика

  • Полный набор 104 клавиш с плавным нажатием для удобной работы
  • Компактная беспроводная мышь с регулируемой скоростью курсора (800/1200/1600 точек на дюйм)
  • Один приемник микро-USB для обоих устройств
  • Компактный дизайн клавиатуры
  • Диапазон беспроводного подключения — 10 м

спецификации

Compatibility
Compatible Software Platforms Chrome OS, Mac OS, Windows
Compatible Device Types pc, laptop
Compatible Consoles no

Дополнительная информация

Генеральная Артикул:
21132
EAN-код:
8713439211320
Гарантия:
1   год
Комплект поставки Беспроводная клавиатура Беспроводная мышь Приемник микро-USB 2 батарейки AAA (мышь) 1 батарейка AA (клавиатура) Руководство пользователя
Системные Требования Windows 10, 8, 7, Vista Совместимость с Mac на основе Intel с ОС Mac OS X 10.10 (Yosemite) или более поздней версии Порт USB

Другие версии

Имя Артикул EAN-код
XIMO Wireless Keyboard & Mouse DE 21133 8713439211337
XIMO Wireless Keyboard & Mouse IT 21134 8713439211344
XIMO Wireless Keyboard & Mouse ES 21135 8713439211351
XIMO Wireless Keyboard & Mouse FR 21136 8713439211368
XIMO Wireless Keyboard & Mouse HU 21412 8713439214123
XIMO Wireless Keyboard & Mouse CZ/SK 21413 8713439214130
XIMO Wireless Keyboard & Mouse TR 21505 8713439215052
XIMO Wireless Keyboard & Mouse UK 21571 8713439215717
XIMO Wireless Keyboard & Mouse BE 21572 8713439215724
XIMO Wireless Keyboard & Mouse GR 21573 8713439215731
XIMO Wireless Keyboard & Mouse HR/SI 21574 8713439215748
XIMO Wireless Keyboard & Mouse BG 21575 8713439215755
XIMO Wireless Keyboard & Mouse ND 21577 8713439215779
XIMO Wireless Keyboard & Mouse PT 21756 8713439217568
XIMO Wireless Keyboard & Mouse CH 21874 8713439218749
XIMO Wireless Keyboard & Mouse UA 21628 8713439216288
XIMO Wireless Keyboard & Mouse RU 22130 8713439221305
XIMO Wireless Keyboard & Mouse EE 22239 8713439222395
XIMO Wireless Keyboard & Mouse IS 22668 8713439226683
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Часто задаваемые вопросы

Установка и настройка


How do I install this keyboard/mouse set?

First doublecheck the batteries, then connect the receiver to the computer, and wait until Windows recognizes it and installs the built-in driver.

This might take a few moments. After which a pop-up screen is shown with "Device Setup > Installing device".

When this screen has disappeared the installation is finished and the product is ready for use.


Использование


How to change the FN-keys?

The keys have a special function defined by the operating system. Whether these keys can be changed depends on your computer and operating system. We would advise to consult your computer's manual for more information.


Where can I find the caps-lock, num-lock and scroll-lock indicators?

This keyboard doesn't have caps-lock, num-lock and scroll-lock indicators. It has an indicator for low battery.


How do I change the dpi (cursor speed) of the mouse?

By pressing the DPI-button you will change the DPI.

There is no visual indication for the DPI selection, other than that the pointer speed on the screen will be faster or slower, depending on the DPI that is selected.


How do I configure my mouse buttons for left/right handed usage?

Follow the steps in the mouse settings page


Is it required to turn off the product to save power?

This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.

To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.


Решение проблем


I have lost/broken the USB-receiver. How do I receive a new USB-receiver?

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.


I have trouble installing the mouse and/or keyboard.

We advise to doublecheck the batteries, then re-install the keyboard and mouse.

To re-install:
- Disconnect the receiver from the computer
- Restart the computer
- When the computer has fully restarted, connect the USB-receiver to the computer.
- Wait until Windows recognizes it and installs the built-in driver. This might take a few moments. 
- After which a pop-up screen is shown with "Device Setup > Installing device". 
- When this screen has disappeared the installation is finished and the product is ready for use.


I get the wrong letters and/or symbols when typing on my computer.

If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.

Set the correct language as explained in the keyboard settings page


I just bought it and can't find the USB-receiver. Where is it?

The USB-receiver is stored inside the battery compartment of the mouse.


Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles.
  • If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
  • Improve wireless performance.

The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.
  • Improve wireless performance.

The mouse connects to the receiver, but the keyboard will not. What can I do?

- Remove the USB-receiver from the computer
- Remove the battery from the keyboard for at least 10 seconds.
- Restart the PC
- Insert the battery into the keyboard
- The red LED on the battery will light up briefly
- Press ESC + Q while this LED is lit. 
- Now the LED should start flashing.
- Plug the USB-receiver into the PC within 5 seconds and wait until the LED stops blinking.
- The keyboard is now connected again.


Why does the battery drain fast?

Battery life depends on many variables including usage, quality of batteries and environmental factors (such as distance to receiver, nearby metallic objects, surface on which the product is used, etc. etc.).

This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.

Make sure that when the battery is draining very fast, that there is no signal still going from the computer to the product, when the product is not used.  Some computers continuously power their USB-ports, even when the computer itself is switched off. You can check this in the Power Management settings of the USB-port.


I can't use the numerical keypad part of the keyboard.

We advise to check the following:

- Doublecheck that Numlock is enabled. 
- Mouse keys are turned off (control panel > ease of access > change how your keyboard works).
- The keyboard driver is up to date and no errors are visible in the Device Manager.


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Гарантия

Условия предоставления гарантии
  • Trust предлагает гарантию первоначальному покупателю через уполномоченного продавца.
  • B соответствии с условиями настоящей гарантии, на ваш Trust продукт, в случае обнаружения производственных дефектов, распространяется гарантия сроком в один (1) год * с момента первоначальной покупки и если продукт был приобретен у официального продавца.
    • * В EC существует установленный законом минимальный гарантийный срок 2 года на каждый реализованный нами продукт.
  • При обнаружении брака изделие подлежит возврату реселлеру в полной комплектации с описанием выявленных дефектов и подтверждением покупки.
  • В течение гарантийного срока реселлер по возможности обеспечивает замену бракованного изделия на новое.
  • Гарантия становится недействительной, если изделие подверглось вскрытию, физическому повреждению, нарушению правил эксплуатации, модификации, ремонту неуполномоченными лицами, небрежному обращению или использованию в целях, для которых данное изделие не предназначено.
  • Исключения в гарантийных обязательствах:
    • Повреждения в результате несчастных случаев или стихийных бедствий (пожар, наводнение, землетрясение, военные действия, акты вандализма, кража).
    • Несовместимость с другим оборудованием и (или) программным обеспечением, не указанным в перечислении минимальных системных требований.
    • Такие приспособления, как батарейки или предохранители.
  • Ни при каких обстоятельствах изготовитель не несет ответственности за любого рода косвенные или случайные убытки, включая упущенную выгоду или иной коммерческий ущерб, вытекающие из эксплуатации его продукции.

 


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We don't sell our products online ourselves. You can purchase our products via our retailers such as the large online retailers listed below per country. Furthermore you can find our products in many local shops.

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