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21227 - Primo Powerbank 8800 mAh

#21227

Primo Powerbank 8800 mAh

Портативное зарядное устройство

Портативное зарядное устройство со встроенным аккумулятором емкостью 8800 мАч и двумя USB-портами для зарядки смартфонов и планшетных ПК в любом месте

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Характеристика

  • Для любых смартфонов, устройств iPad и планшетных ПК Samsung Galaxy
  • Выход: 1 разъем USB мощностью 5 Вт/1 А и 1 разъем мощностью 10 Вт/2,1 А
  • Аккумулятор емкостью 8800 мАч
  • Автоматическое определение устройств и зарядка на максимальной скорости
  • Система интеллектуальной защиты для быстрой и безопасной зарядки
  • Индикатор уровня заряда батареи
  • Возможность использования в качестве фонарика
  • Поставляется с двумя кабелями micro-USB для зарядки
  • Возможность подзарядки телефонов для работы в течение 35 часа*
  • Возможность подзарядки планшетных ПК для работы в течение 13 часов *
  • * Зависит от бренда/модели и состояния аккумулятора. Только в качестве индикатора.

спецификации

General
Number of USB ports 2
Height of main product (in mm) 109 mm
Width of main product (in mm) 75 mm
Depth of main product (in mm) 24 mm
Total weight 230 g
Connectivity
Cable length micro-USB cable 30 cm
Cables included 2 micro-USB charge cables
Features
Flashlight flashlight
Protection
Protections over-charge, over-discharge, over-current, short-circuit
Power
Battery capacity (mAh) 8800 mAh
Battery voltage (Volt) 3.7 V
Safe & certified battery yes
Watt-hour rating 32.6 Wh
Extra usage time - tablets 13 hours
Extra usage time - phones 35 hours
Battery composition (Alkaline, Li-ion, etc.) Lithium-ion cell
Input
Input port micro-USB
Input power 5V/1A
Output
USB port A types 2
Charging technology auto-detect
Output specification - Port 1 2.1A/10W, auto-detect
Output specification - Port 2 1A/5W
Compatibility
General compatibility smartphones, tablets & other usb devices

Дополнительная информация

Генеральная Артикул:
21227 		EAN-код:
8713439212273 		Гарантия:
1   год 		Вес продукта (нетто):
230 g
Комплект поставки Портативное зарядное устройство Два кабеля micro-USB для зарядки Руководство пользователя
Системные Требования Зарядное устройство или компьютер с портом USB (для зарядки батареи)
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Часто задаваемые вопросы

Использование

How long do I need to charge the powerbank for the first time?

We always recommend to fully charge the powerbank for the first time.
The time for a full charge depends on the capacity of the powerbank, the remaining power in the powerbank and the power supply.
Please consult the quick manual for the estimated charging time for the first use.
If your device is actively in use during the charging process, the charging performance may be elongated.

How do I charge my powerbank?

You charge the powerbank via a USB-charger that is connected to a wall power outlet.

The indication LED will start blinking when the battery is charging.
The upper indicator will also flash as long as the battery is charging.

The LED's show the status of the charge as well:

  • 1st led - 25%
  • 2nd led - 50%
  • 3rd led - 75%
  • 4th led - 100%

Are powerbanks allowed to be taken on board of a flight?

In general all our powerbanks are suitable for air travel, since they confirm to the general requirements of a capacity of less than 100 Wh (Watt hours) and 2 grams lithium, as long as you keep the powerbank in the carry-on/hand luggage (and not in checked luggage) and declare the powerbank at customs.

However, requirements depend on the airport you are travelling from and the airline you are travelling with. We advise to always check in person with the airline, by either calling or chatting, before travelling for more information.

To determine Wh: (mAh x 3.7V)/1000
For example, a 20.000 mAh powerbank would be (20000 x 3.7)/1000  = 74 Watt-hours.

My powerbank is still charging. How long does it take to charge the powerbank?

It can take 6-10 hours for a full charge, depending on the charger used.

Can I charge the powerbank, while it is charging another device?

This powerbank doesn't support this pass-through charging function.

Can the portable battery charge my tablet?

Portable batteries that have 10W or 2A output can charge tablets.
If the portable battery has 5W or 1A output, it can charge smartphones but not tablets (except for iPad mini).

Can the portable battery fully charge my phone?

This depends on battery capacity (mAh) of your phone and age of the battery.
The bigger the capacity of the battery, the more likely it can charge your smartphone fully, or even multiple times.

How can I tell when power bank is fully charged?

Most of our powerbanks are equiped with battery status indicators. In general, when all the indicators turn off, it means that the battery is fully re-charged. For further details, about the indicators, please refer to the quick manual.

Why does it sometimes take more time to charge the powerbank?

Even though you may use the same charging method, the charging time may differ due to environment, temperature, power flow, etc.

What is the lifespan of the powerbank?

Generally, a properly maintained powerbank can retain up to 80-90% of its original capacity at 500 charge and discharge cycles.
(charge then discharge = 1 cycle, regardless of whether you charge/ discharge it partially or fully).

Решение проблем

My powerbank is not charging. What can I do?

Please try the following:

  • Use other charging cables
  • Use another USB-charger
  • Use another power outlet

Charge the powerbank in a cool place, during the night, connecting to a good quality USB-charger that goes in the power outlet. Then just let it charge for at least 8 hours. 

My powerbank doesn't turn on.

  •  It is possible that your powerbank is fully drained. Please charge your powerbank. The indicator will start blinking when the powerbank receives sufficient power.
  • It is possible that your powerbank went into sleep-mode. The powerbank will automatically cut-off the power and go into sleep-mode when it detects possibility of over-charge/ over-discharge/ short-circuit. This is sometimes due to faulty cable issue. Please activate the "sleeping" powerbank by charging it with a good condition cable.

Why is the powerbank unable to charge my smartphone?

- Check if the capacity of the powerbank is suitable for your phone.
- Some smartphone cables might not be compatible with a powerbank due to different cable chipset design. We recommend using the cable and connector meant for the powerbank.

Why is the powerbank unable to charge my tablet?

- We recommend a powerbank with 2A output to charge tablets.
While some tablets can accept lower input (1A or 1.5A), the charging is slower and sometimes can only be charged when the tablet is in sleep mode.

- Some tablet's cables might not be compatible with a powerbank due to different cable chipset design.
For Samsung Galaxy Tab in particular, we recommend using the cable and connector meant for the powerbank.

What can I do when the powerbank doesn't seem to work?

You can conduct some simple tests to identify the issue.

If the powerbank can't charge the device, make sure the powerbank is fully recharged.

If the powerbank is charged, the issue will most likely be with the cable.
You can try to use another cable to charge your device.

If it still doesn't work, the issue might be with the powerbank itself.

You should contact the support team via the 'ask a question' section.

Why does my powerbank battery seem to drain very fast?

  • Generally, a well maintained powerbank can retain up to 80-90% of its original capacity. Please check the original battery capacity of your device and the capacity of the powerbank.
  • The number of times a powerbank can charge your device depends on the capacity of both the powerbank and the device.
  • It is best not to attach cables to the powerbank when not in use.

The powerbank feels warm when (dis)charging. Is this normal?

It is normal for the charger and device to get warm during charging and discharging.
They may get even warmer if you use your device while charging.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

Иное

Can I use any USB cable for charging my device with a powerbank?

For best performance, use either the included cable from the powerbank, or the original cable from your device (phone/tablet/etc).
Some cables are missing wires on the inside, which limits the maximum power that can be transferred so charging goes slower or doesn't work at all.

Гарантия

Условия предоставления гарантии
  • Trust предлагает гарантию первоначальному покупателю через уполномоченного продавца.
  • B соответствии с условиями настоящей гарантии, на ваш Trust продукт, в случае обнаружения производственных дефектов, распространяется гарантия сроком в один (1) год * с момента первоначальной покупки и если продукт был приобретен у официального продавца.
    • * В Европе существует установленный законом минимальный гарантийный срок 2 года на каждый реализованный нами продукт.
  • При обнаружении брака изделие подлежит возврату реселлеру в полной комплектации с описанием выявленных дефектов и подтверждением покупки.
  • В течение гарантийного срока реселлер по возможности обеспечивает замену бракованного изделия на новое.
  • При отсутствии в комплектации тех или иных принадлежностей (например, руководства, программного обеспечения и т.п.) обращайтесь в наш Сервис-центр.
  • Гарантия становится недействительной, если изделие подверглось вскрытию, физическому повреждению, нарушению правил эксплуатации, модификации, ремонту неуполномоченными лицами, небрежному обращению или использованию в целях, для которых данное изделие не предназначено.
  • Исключения в гарантийных обязательствах:
    • Повреждения в результате несчастных случаев или стихийных бедствий (пожар, наводнение, землетрясение, военные действия, акты вандализма, кража).
    • Несовместимость с другим оборудованием и (или) программным обеспечением, не указанным в перечислении минимальных системных требований.
    • Такие приспособления, как батарейки или предохранители.
  • Ни при каких обстоятельствах изготовитель не несет ответственности за любого рода косвенные или случайные убытки, включая упущенную выгоду или иной коммерческий ущерб, вытекающие из эксплуатации его продукции.

 

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