Это «устаревшее» изделие выведено из ассортимента продукции компании Trust.
Nova
Беспроводные клавиатура и мышь
Удобные беспроводные клавиатура и мышь
product-specifications
Технические характеристики
Compatibility
Compatible Device Types
pc, laptop
Compatible Consoles
no
Compatible Software Platforms
Chrome OS, MacOS, Windows
Дополнительная информация
Артикул
22841
EAN-код
8713439228410
Гарантия
1 год
Комплект поставки
Беспроводная клавиатура
Беспроводная мышь
Микроприемник USB
1 аккумулятор AA (мышь)
1 аккумулятор AAA (клавиатура)
Руководство пользователя
Системные Требования
Windows 10, 8 или 7
Совместимость с устройствами Mac на основе Intel с ОС Mac OS X 10.5 (Leopard) или более поздними версиями
Chrome OS
USB-порт
Другие версии
Nova Wireless Keyboard and mouse DE
Артикул 22842
EAN-код 8713439228427
EAN-код 8713439228427
Nova Wireless Keyboard and mouse ES
Артикул 22843
EAN-код 8713439228434
EAN-код 8713439228434
Nova Wireless Keyboard and mouse IT
Артикул 22844
EAN-код 8713439228441
EAN-код 8713439228441
Nova Wireless Keyboard and mouse TR
Артикул 22984
EAN-код 8713439229844
EAN-код 8713439229844
Nova Wireless Keyboard and mouse UK
Артикул 23007
EAN-код 8713439230079
EAN-код 8713439230079
Nova Wireless Keyboard and mouse ND
Артикул 23013
EAN-код 8713439230130
EAN-код 8713439230130
Nova Wireless Keyboard and mouse BE
Артикул 23014
EAN-код 8713439230147
EAN-код 8713439230147
Nova Wireless Keyboard and mouse GR
Артикул 23015
EAN-код 8713439230154
EAN-код 8713439230154
Nova Wireless Keyboard and mouse HU
Артикул 23021
EAN-код 8713439230215
EAN-код 8713439230215
Nova Wireless Keyboard and mouse EE
Артикул 23023
EAN-код 8713439230239
EAN-код 8713439230239
Nova Wireless Keyboard and mouse CZ/SK
Артикул 23285
EAN-код 8713439232851
EAN-код 8713439232851
Nova Wireless Keyboard and mouse ES
Артикул 23267
EAN-код 8713439232677
EAN-код 8713439232677
Nova Wireless Keyboard and mouse FR
Артикул 23489
EAN-код 8713439234893
EAN-код 8713439234893
Nova Wireless Keyboard with mouse HR/SI
Артикул 23690
EAN-код 8713439236903
EAN-код 8713439236903
faq
FAQ
Часто задаваемые вопросы (FAQ)
Follow the steps in the mouse settings page
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
We recommend fully reinstalling the product, including with new batteries.
Make sure that all errors have been removed from Device Manager, remove the receiver, and then restart the computer.
When the computer has completely restarted, connect the receiver to the computer without using a hub or extension cable.
The computer detects the product and installs the integrated driver. This can take a moment.
The product can now be used.
If the problem persists, test the product on another USB port and another computer to rule out a problem with the computer.
-
Clean your keyboard from dust and crumbles.
-
If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
- Improve wireless performance.
-
Try using the mouse on a different surface or use a mousepad.
-
Clean the sensor on the bottom of the mouse with a dry cloth.
-
Improve wireless performance.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Связаться с нами
Связаться с нами
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
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