Беспроводные наушники-вкладыши Bluetooth

1. First charge the case via a USB-charger that is connected to the wall power outlet, this will take approx. 1.5 hours. The light on the case will turn blue if the case is fully charged.
2. Then charge the earpieces in the case, this will take approx. 35 minutes. The light is red when charging. The light will turn blue when the earpieces have been fully charged.
3. When the earpieces both have been fully charged, start the pairing process by pressing the button for 10 seconds on one of the earpieces. The light will flash blue-red.
4. Select the Trust Duet2 Earphones in the Bluetooth list of the phone to pair the Duet2 to your phone. 
   Please note that in some phones it can be necessary to switch Bluetooth off/on, or restart the phone before the pairing will be successful.
5. The Duet2 is successfully paired when the light on the earpiece is blue.
6. Now link the earpieces together, by pressing the button on the other earpiece for 4 seconds.
7. The Duet2 is ready for use.

If you need new earshells, contact our support team via the contact option on the product page. Include as many details as possible such as purchase date and address details. As the more info you fill in, the quicker the team will be able to process your request and the sooner you’ll hear from our team.

• Switch off both earplugs
• Then switch the earplugs both on again at the same time, and keep the button on both earplugs pressed for approx. 8 seconds until you hear a similar peep from both earplugs
• Then release the buttons, switch off the earplugs and pair the right earplug with the phone according to the instructions (10 seconds)
• Switch on the left earplug (4 seconds) so that the ears are paired.

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

As of iOS 11.2, when you are using a Bluetooth headphone and receive a phone call, the button that you use to pick-up the phone call, determines which device is used for the audio.

If you pick-up the phone call with the green button on the iPhone display, then all the audio will be handled by the iPhone microphone and speaker (and not with any connected Bluetooth device).

If you pick-up the phone call with the call pick-up button on the Bluetooth device (headphone or speaker), then all the audio will be handled by the Bluetooth device.

If the person that is calling you cannot hear you – or the other way around – it may be possible that you picked up the phone with one device and are talking via another.

Use the audio icon on the iPhone display during the phone call to change the audio device.