#12738

Wireless Optical Desk Set 305KS

The product image is for demonstration purposes only. Various versions are available which may differ from this representation.

This product is no longer available in the current Trust assortment.
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Wireless keyboard and wireless optical mouse

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Key features

  • Wireless keyboard and wireless optical mouse
  • Rechargeable mouse with 5 buttons and 1 scroll wheel
  • 19 extra direct access multimedia keys with customize option for your own personal requirements
  • Palm rest for keyboard
  • Low battery indication
  • For right and left hand users

Extra information

General Item number:
12738
EAN code:
8713439127386
Warranty:
1   year
Package contents Keyboard Mouse Receiver Palm rest Desk clip Recharge cable 2x Rechargeable NiMh AA 1,2 V battery 2x AA 1,5V battery CD-ROM with drivers, software and manual Multilanguage user's manual
Minimum requirements Pentium CPU PS/2 keyboard and mouse connection 16 MB of system memory 25 MB free harddisk space CD-ROM drive Windows 98 or higher PC supporting ACPI for use power management keys Microsoft Office, Internet Explorer and email program for full function use

Other versions

Name Item number EAN code
Wireless Optical Desk Set 305KS FR 12739 8713439127393
Wireless Optical Desk Set 305KS IT 12740 8713439127409
Wireless Optical Desk Set 305KS DE 12741 8713439127416
Wireless Optical Desk Set 305KS UK 12742 8713439127423
Wireless Optical Desk Set 305KS ES 12786 8713439127867
Wireless Optical Desk Set 305KS CH 13131 8713439131314
Wireless Optical Desk Set 305KS DK 13443 8713439134438
Wireless Optical Desk Set 305KS NO 13444 8713439134445
Wireless Optical Desk Set 305KS PT 13460 8713439134605
Wireless Optical Desk Set 305KS GR 13461 8713439134612
Wireless Optical Desk Set 305KS BE 13875 8713439138757
Wireless Optical Desk Set 305KS TR 13891 8713439138917
Wireless Optical Desk Set 305KS CZ 13932 8713439139327
Wireless Optical Desk Set 305KS CH 13933 8713439139334
Wireless Optical Desk Set 305KS HR 14020 8713439140200
Wireless Optical Desk Set 305KS BG 14021 8713439140217
Wireless Optical Desk Set 305KS HU 14022 8713439140224
Wireless Optical Desk Set 305KS SK 14023 8713439140231
Wireless Optical Desk Set 305KS SE 14113 8713439141139
Wireless Optical Desk Set 305KS RU 14159 8713439141597
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Software


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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


Can I change the functions of the multimedia keys?

No, these are fixed functions. They operate with the default program that is set on the computer for that function.


How do I configure my mouse buttons for left/right handed usage?

Follow the steps in the mouse settings page

Is it required to turn off the product to save power?

This product has advanced power saving features.
Turning off the product by removing the batteries is not required, but optional.

Solving problems


I get the wrong letters and/or symbols when typing on my computer.

Set the correct language as explained in the keyboard settings page

Sometimes letters are missing when typing.

  • Clean your keyboard from dust and crumbles.
  • If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
  • Improve wireless performance.
    See wireless troubleshooting page

The multimedia keys are not working.

Not all programs are supporting multimedia keys.
  • For best compatibility, use Windows Mediaplayer and Internet Explorer.
  • Ensure that the Multimedia program you wish to control is selected as Default in the system properties.
  • If still not working, uninstall any other programs/drivers related to keyboards.

The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.
  • Improve wireless performance. See wireless troubleshooting page

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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