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15396 - 2.1 Bluetooth Wireless PC Audio System SP-3980

#15396

2.1 Bluetooth Wireless PC Audio System SP-3980

This product is no longer available in the current Trust assortment.
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Key features

  • Wireless 2.1 speaker system with wooden subwoofer and a total RMS power output of 35 Watt
  • Listen to digital PC music wirelessly in any room of your home
  • Including wireless remote to control Windows Media Player, iTunes, Real Player, WinAmp or Musicmatch while listening
  • Uses wireless Bluetooth® USB transmitter with a range of up to 100 meters
  • Most music formats supported, such as MP3, AAC, internet radio and on-line purchased music
  • Easy to use and install: no drivers or additional software needed, just plug & go

Extra information

General Item number:
15396 		EAN code:
8713439153965 		Warranty:
1   year
Package contents 2 satellite speakers with cables attached Subwoofer with power cable attached Wireless USB audio transmitter Wireless audio receiver Stereo audio cable with 3.5 mm to cinch connectors Stereo audio cable with two 3.5 mm connectors Remote control Power adapter Extra wired remote control (for setting the master volume of the 2.1 speaker set) User’s guide
System requirements 2x mains power connection PC: Free USB port Windows Vista, XP MCE, XP or 2000 For full functionality of the remote control, any of the following media players: Windows Media Player 9 (or higher) iTunes 4 (or higher) Real Player 10 (or higher) WinAmp 5 (or higher) Musicmatch 9.0 (or higher)
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Frequently Asked Questions

Installation and configuration

I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.

Solving problems

What has changed in iOS 11.2 in how the iPhone handles incoming phone calls when using a Bluetooth headphone or speaker?

When you are using a Bluetooth headphone and receive a phone call, the button that you use to pick-up the phone call, determines which device is used for the audio.
 
If you pick-up the phone call with the green button on the iPhone display, then all the audio will be handled by the iPhone microphone and speaker (and not with any connected Bluetooth device).
 
If you pick-up the phone call with the call pick-up button on the bluetooth device (headphone or speaker), then all the audio will be handled by the Bluetooth device.
 
If the person that is calling you cannot hear you – or the other way around – it may be possible that you picked up the phone with one device and are talking via another.
 
Use the audio icon on the iPhone display during the phone call to change the audio device.

Subwoofer is not working.

  • Make sure the subwoofer volume knob is open.
  • Check cable connections of subwoofer.
  • Check connection of speaker to soundcard  (colors of connectors must match colors connectors PC-side)

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 

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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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