#17396

GXT 12 USB Gaming Headset

Trust-Logo-Gaming
This product is no longer available in the current Trust assortment.
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Neckband gaming headset with adjustable microphone and USB connection providing enhanced sound quality

Key features

  • Neckband gaming headset with adjustable microphone and USB connection providing enhanced sound quality
  • USB connection for clear and noise free speach during online gaming sessions
  • Light weight neckband design with soft ear pads that remains comfortable during extended use
  • Inline remote control with digital volume control and headphones mute switch
  • Simply connect one plug to the USB port of your notebook or PC; no need to unplug your speakers
  • Easy to take with you thanks to space saving and foldable design
  • Also suitable for Live Messenger, online gaming sessions, listening to music, chatting and telephony applications such as Skype

Extra information

General Item number:
17396
EAN code:
8713439173963
Warranty:
1   year
Package contents Headset User's guide
Minimum requirements Windows 8, 7, Vista or XP USB port
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Frequently Asked Questions

Installation and configuration


How do I install my USB-headset in Windows 10?

Once the device is connected, Windows OS installs a built-in driver for it.

 

  • Make sure your system is up to date following the instructions from the website www.windowsupdate.com.
  • Unplug the device and restart the system.
  • When Windows has completely loaded, connect the device directly to the USB port without using a hub or an extension cable.
  • Check in the Device Manager if the product is correctly installed or if there is any error message reported.
  • When the device is recognized by the system, you need to select it as default device for recording and playbacking. For this please refer to the Audio properties of Windows > click Sound, then click on the "Play back devices" tab and select the correct device: Select USB device
  • To activate microphone: Click Sound properties, then click on the "Recording" tab and select the correct device: Select USB device

I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Solving problems


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My Trust product is not working.

Follow the steps in the trouble shooting guide.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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