#21722

Vergo Wireless Ergonomic Comfort Mouse

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Wireless mouse with ergonomic 60 degree vertical design for optimal comfort

Key features

  • Ergonomic 60 degree vertical design reduces arm and wrist strain
  • Comfortable thumb rest with rubber inlay and 2 thumb buttons
  • Detachable palm rest
  • Smooth, low-friction gliding pads
  • Mouse speed selectable in 4 steps (800/1200/1600/2400 dpi)
  • 9 responsive buttons, incl double click, volume mute, windows key function
  • 10m Wireless range

Comfort is key

Give yourself ultimate comfort during long working days and reduce arm/wrist strain with the ergonomic Vergo Wireless Comfort Mouse. This mouse allows your hand to operate the mouse while remaining in its most natural position. Thanks to its ergonomic 60 degree vertical design and thumb rest with rubber inlay you can work comfortably for hours at home or in the office. The detachable palm rest also ensures relaxed wrist muscles. Because of the smooth, low friction gliding pads you can move your mouse effortlessly.

Practical buttons

The Vergo mouse offers you 9 responsive buttons, including a double click, volume mute and Windows key function. You can choose your favorite DPI-level (800/1200/1600/2400 DPI) by clicking the speed select button of the mouse.

Plug & Play

Want to use the Trust Vergo comfort mouse? Simply plug the micro USB receiver into an USB port and you can start using it. The receiver allows the Vergo mouse to work wirelessly within a range of 10 meters. When you are finished using it you can easily store the receiver in the product or simply leave the receiver in your laptop/pc.

Specifications

General
Total size (mm) 157 x 91 x 57 mm
Total weight 151 g
Ergonomic design yes
Connectivity
Connection type wireless
Connector type USB
Wireless protocols RF 2.4GHz
Wireless range 10 m
Receiver included yes
USB version 2.0
Features
Gliding pads teflon
USB receiver storable yes
Power saving yes
Special features integrated palm rest
Gaming
Designed for gaming no
Power
Batteries included yes
Battery life 9 month
Rechargeable battery no
Wireless transmission power (mW) 1 mW
Number of batteries 1
Battery type (AA, AAA, etc.) AA
Input
Power source battery
Sensor
DPI 800, 1200, 1600, 2400
Sensor technology mouse optical
Compatibility
Compatible Software Platforms Windows
Control
Horizontal scrolling no
Controls left, right, mid, forward, ctrl, Windows, fire
Number of buttons 9
DPI button yes
On/off button yes
Programmable buttons no
Adjustable weight no
Suitable surface non-reflective flat surface
Left-right handed use right-handed
Scroll wheel yes
Trackball no

Extra information

General Item number:
21722
EAN code:
8713439217223
Warranty:
1   year
Product size (HxWxD):
157 x 91 x 57 mm
Product weight (net):
151 g
Package contents Mouse Palm rest Micro USB receiver 1x AA battery User guide
Minimum requirements Windows 10, 8, 7, Vista USB port
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Frequently Asked Questions

Installation and configuration


I get an error during installation.

To solve errors like:
  • "Unrecognized USB device"
  • "Device driver software was not successfully installed"
  • "Can not find driver"

Please follow the installation trouble shooting guide.


Usage


Where is the battery indicator?

The battery indicator will be lit (red) when the battery is low. It is located next to the scroll wheel.


How do I configure my mouse buttons for left/right handed usage?

Follow the steps in the mouse settings page

Is it required to turn off the product to save power?

This product has advanced power saving features.
Turning off the product by removing the batteries is not required, but optional.

How can I change the button fuctions?

This mouse uses a generic driver of Windows, which doesn't provide a possibility to adjust button functions.

However, you can try with software which is available on internet to configure the buttons.

http://www.highrez.co.uk/downloads/XMouseButtonControl.htm

Please note that this solution is not official, as there is no Trust software available for programming the buttons, and therefore it is not supported, nor is proper functioning of the software guaranteed.


Solving problems


My mouse is installed correctly, but not functioning on my Windows 10 laptop.

First test if the issue only persists on the laptop, and not on a desktop computer.

If the issue persists only on the laptop, we would advise to check if the mouse receives (enough) power from the laptop to function by following the steps below. Check the functoning of the mouse between each step.

  1. Check the power saving option of the USB-port
    Device Manger > USB > right-click on the device > Properties > uncheck: Allow the computer to turn off this device to save power
  2. Check the hardware, mouse and wireless connections
    • Connect the receiver to a different port. If possible, try the USB port at the back of the computer, since they typically have more power available.
    • Replace the battery.
    • Reestablish wireless connection by unplugging the receiver when the computer is on, then waiting for at least 10 seconds before plugging the receiver back in.
  3. Disable the fast startup option. This will initialize all drivers on startup, so the time needed to start the computer might be longer.
    • Press the Windows key and X at them same time > Power Option.
    • Click Choose what the power button does.
    • Click Change settings that are currently unavailable.
    • Untick the box for Turn on fast startup (recommended) > Click Save changes to save and exit.
    • Restart the computer.

I have lost/broken the USB-receiver. How do I receive a new USB-receiver?

It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.


The mouse arrow shakes, moves strangely or does not move at all.

  • Try using the mouse on a different surface or use a mousepad.
  • Clean the sensor on the bottom of the mouse with a dry cloth.
  • Improve wireless performance. See wireless troubleshooting page

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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