Omni Thin metal powerbank 10,000 USB-C QC3
Thin metal 10,000 mAh powerbank with USB, USB-C, fast (re-)charging and Qualcomm® Quick Charge™ technology
Key features
- Compatible with tablets and phones from Apple, Samsung & other brands
- Auto-detects your phone or tablet to charge at highest possible speed
- Fast-charge devices via USB-C (max 3A/15W) or USB (QC3.0: max 18W; USB: max 2.4A/12W)
- Fast-recharge the powerbank via USB-C or micro-USB (max 2.4A)
- Stylish and durable aluminium alloy body
- 10.000 mAh battery with level indicator
- Smart Protection System for safe and fast charging
- Micro-USB and USB-C charge cables included
- Charges phones for 40 extra hours*; tablets for 15 extra hours*
- * depends on brand/model and battery condition. For indication only
- Click here to find more information about USB-C and our product assortment.
Body of power
Take this powerbank with you everywhere; with its ultra-thin design, you can slip it easily into any bag you’re carrying with you. The stylish, durable aluminium alloy body make it the perfect travel companion for all your chargeable devices such as your phone, Bluetooth speaker and Nintendo Switch!
Reach full power
Who said small can’t be powerful? This powerbank charges smartphones up to 40 extra hours and tablets for up to 15 extra hours depending on your device. The package includes a micro-USB cable and a USB-C cable to charge your devices or charge the powerbank.
Faster than fast
The powerbank autodetects your smartphone or tablet and charges it at the highest possible speed. This portable charger has a total power output of 18W and thanks to the Qualcomm Quick Charge 3.0 technology, your smartphone & tablet will be fully charged within no-time.
Specifications
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Extra information
| General |
Item number: 22701 |
EAN code: 8713439227017 |
Warranty: 1 year |
Product size (HxWxD): 138x68x15mm |
|---|---|---|---|---|
| Package contents | Powerbank | Micro-USB charge cable | USB-C charge cable | User guide |
| System requirements | Charger or computer with USB or USB-C port (to charge the battery) |
Support
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Manuals
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Frequently Asked Questions
Usage
My powerbank is still charging. How long does it take to charge the powerbank?
It can take 6-12 hours for a full charge, depending on the charger used.
Can the portable battery charge my tablet?
If the portable battery has 5W or 1A output, it can charge smartphones but not tablets (except for iPad mini).
Can the portable battery fully charge my phone?
The bigger the capacity of the battery, the more likely it can charge your smartphone fully, or even multiple times.
How long do I need to charge the powerbank for the first time?
The time for a full charge depends on the capacity of the powerbank, the remaining power in the powerbank and the power supply.
Please consult the quick manual for the estimated charging time for the first use.
If your device is actively in use during the charging process, the charging performance may be elongated.
How can I tell when power bank is fully charged?
Why does it sometimes take more time to charge the powerbank?
Why is the powerbank unable to charge my tablet?
While some tablets can accept lower input (1A or 1.5A), the charging is slower and sometimes can only be charged when the tablet is in sleep mode.
- Some tablet's cables might not be compatible with a powerbank due to different cable chipset design.
For Samsung Galaxy Tab in particular, we recommend using the cable and connector meant for the powerbank.
Why is the powerbank unable to charge my smartphone?
- Some smartphone cables might not be compatible with a powerbank due to different cable chipset design.
We recommend using the cable and connector meant for the powerbank.
What is the lifespan of the powerbank?
(charge then discharge = 1 cycle, regardless of whether you charge/ discharge it partially or fully).
The powerbank feels warm when (dis)charging. Is this normal?
They may get even warmer if you use your device while charging.
Are powerbanks allowed to be taken on board of a flight?
For most airports powerbanks have to be in carry-on/hand luggage, and not in checked luggage.
Please check with the airline you are travelling with for more information.
My powerbank doesn't turn on.
- It is possible that your powerbank is fully drained. Please charge your powerbank. The indicator will start blinking when the powerbank receives sufficient power.
- It is possible that your powerbank went into sleep-mode. The powerbank will automatically cut-off the power and go into sleep-mode when it detects possibility of over-charge/ over-discharge/ short-circuit. This is sometimes due to faulty cable issue. Please activate the "sleeping" powerbank by charging it with a good condition cable.
Why does my powerbank battery seem to drain very fast?
- Generally, a well maintained powerbank can retain up to 80-90% of its original capacity. Please check the original battery capacity of your device and the capacity of the powerbank.
- The number of times a powerbank can charge your device depends on the capacity of both the powerbank and the device.
- It is best not to attach cables to the powerbank when not in use.
What can I do when the powerbank doesn't seem to work?
If the powerbank can't charge the device, make sure the powerbank is fully recharged.
If the powerbank is charged, the issue will most likely be with the cable.
You can try to use another cable to charge your device.
If it still doesn't work, the issue might be with the powerbank itself.
You should contact the support team via the 'ask a question' section.
Solving problems
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Other
Can I use any USB cable for charging my device with a powerbank?
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
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