#23141

Luco Metal Powerbank 5000

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Durable metal powerbank with USB port and 5,000mAh battery capacity, to charge your phone and tablet anywhere

Key features

  • Compatible with phones and tablets from Apple, Samsung & other brands
  • Stylish and durable aluminium alloy body
  • Supports fast-charging, with power output up to 10W/2.1A
  • Fast recharging of the powerbank (requires a 10W/2A USB charger)
  • 5,000 mAh Lithium-ion battery with power level indicator
  • Extensive, built-in protections for safe charging
  • Safe to fly with (UN38.3-certified)
  • Micro-USB charge cable included
  • Charges phones for 20 extra hours*, tablets for 8 extra hours* of use
  • * depends on brand/model and battery condition. For indication only

Top it up

This powerbank can fast-charge your devices with a power output up to 10W/2.4A. Because of the 5.000 mAh battery, the Luco can charge phones for up to 20 extra hours and tablets for up to 8 extra hours of use depending on your device and battery condition.

Ideal travel companion

The Luco has a stylish and durable aluminium alloy body. This does not only look good but allows you to carry the powerbank everywhere with you safely. Also, it is UN38.3-certified which means that it is perfectly safe to fly with this powerbank. It will go with you everywhere!

Smart charging

Thanks to the LED indicator, you can always check the battery status and make sure you never run out of power. The Luco also includes a Smart Protection System to ensure safe and fast-charging of your devices. You can use the included micro-USB cable to quickly recharge the powerbank.

Specifications

General
Number of USB ports 1
Total size (mm) 21x54x90
Total weight 141 g
Weight of main unit 131 g
Connectivity
Cables included 1 microUSB
Features
Accessories micro-USB cable
Special features Metal case
Flashlight no
Protection
Protections over-charge, over-current, over-discharge, over-heat, over-load, reverse polarity, short-circuit
Power
Number of cells 2
Recharge cycles 500
Rating 18.5 Wh
Safe & certified battery yes
Battery composition (Alkaline, Li-ion, etc.) Li-ion
Battery capacity (mAh) 5000 mAh
Input
Input port micro-USB
Input power 10W
Fast re-charging yes
Output
Charging technology auto-detect
Output specification - Port 1 2.1A/10W, auto-detect
Total output power (max): A, W 10W
USB port A types 1
Compatibility
Compatible Device Types smartphone, tablet, Bluetooth devices
Control
Indicators Battery level

Extra information

General Item number:
23141
EAN code:
8713439231410
Warranty:
1   year
Product size (HxWxD):
21x54x90
Product weight (net):
141 g
Package contents Powerbank Micro-USB charge cable User guide
System requirements Charger (recommended) or computer with USB port, to charge the battery
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Support

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Manuals


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Frequently Asked Questions

Usage


Can I charge the powerbank, while it is charging another device?

This powerbank doesn't support this pass-through charging function.


Can I charge my phone with 5V/1A via the 5V/2.1A port?

Yes, you can, a higher amperage charger will likely charge your phone even (slightly) faster.
All modern chargers and batteries have smart features, that regulate the input and output they can handle.


Can the portable battery charge my tablet?

Portable batteries that have 10W or 2A output can charge tablets.
If the portable battery has 5W or 1A output, it can charge smartphones but not tablets (except for iPad mini).

Can the portable battery fully charge my phone?

This depends on battery capacity (mAh) of your phone and age of the battery.
The bigger the capacity of the battery, the more likely it can charge your smartphone fully, or even multiple times.

How long do I need to charge the powerbank for the first time?

We always recommend to fully charge the powerbank for the first time.
The time for a full charge depends on the capacity of the powerbank, the remaining power in the powerbank and the power supply.
Please consult the quick manual for the estimated charging time for the first use.
If your device is actively in use during the charging process, the charging performance may be elongated.

How can I tell when power bank is fully charged?

Most of our powerbanks are equiped with battery status indicators. In general, when all the indicators turn off, it means that the battery is fully re-charged. For further details, about the indicators, please refer to the quick manual.

Why does it sometimes take more time to charge the powerbank?

Even though you may use the same charging method, the charging time may differ due to environment, temperature, power flow, etc.

Why is the powerbank unable to charge my tablet?

- We recommend a powerbank with 2A output to charge tablets.
While some tablets can accept lower input (1A or 1.5A), the charging is slower and sometimes can only be charged when the tablet is in sleep mode.

- Some tablet's cables might not be compatible with a powerbank due to different cable chipset design.
For Samsung Galaxy Tab in particular, we recommend using the cable and connector meant for the powerbank.

Why is the powerbank unable to charge my smartphone?

- Check if the capacity of the powerbank is suitable for your phone.
- Some smartphone cables might not be compatible with a powerbank due to different cable chipset design.
We recommend using the cable and connector meant for the powerbank.

What is the lifespan of the powerbank?

Generally, a properly maintained powerbank can retain up to 80-90% of its original capacity at 500 charge and discharge cycles.
(charge then discharge = 1 cycle, regardless of whether you charge/ discharge it partially or fully).

The powerbank feels warm when (dis)charging. Is this normal?

It is normal for the charger and device to get warm during charging and discharging.
They may get even warmer if you use your device while charging.

Are powerbanks allowed to be taken on board of a flight?

It depends on the airport you are travelling from.
For most airports powerbanks have to be in carry-on/hand luggage, and not in checked luggage.
Please check with the airline you are travelling with for more information.

My powerbank doesn't turn on.

  •  It is possible that your powerbank is fully drained. Please charge your powerbank. The indicator will start blinking when the powerbank receives sufficient power.
  • It is possible that your powerbank went into sleep-mode. The powerbank will automatically cut-off the power and go into sleep-mode when it detects possibility of over-charge/ over-discharge/ short-circuit. This is sometimes due to faulty cable issue. Please activate the "sleeping" powerbank by charging it with a good condition cable.

Why does my powerbank battery seem to drain very fast?

  • Generally, a well maintained powerbank can retain up to 80-90% of its original capacity. Please check the original battery capacity of your device and the capacity of the powerbank.
  • The number of times a powerbank can charge your device depends on the capacity of both the powerbank and the device.
  • It is best not to attach cables to the powerbank when not in use.

What can I do when the powerbank doesn't seem to work?

You can conduct some simple tests to identify the issue.

If the powerbank can't charge the device, make sure the powerbank is fully recharged.

If the powerbank is charged, the issue will most likely be with the cable.
You can try to use another cable to charge your device.

If it still doesn't work, the issue might be with the powerbank itself.

You should contact the support team via the 'ask a question' section.

Solving problems


When I charge the powerbank, only a LED is blinking

When the powerbank is charging the light of the status bar will be flashing blue, this is normal behavior.

Every blue led is a status:

  • 1 led > 25% charged
  • 2 leds > 50% charged
  • 3 leds > 75% charged
  • 4 leds > 100% charged

The upper led could keep blinking as long as the powerbank is connected to the power source.

Please disconnect the powerbank from the power source, when the powerbank is charged.

Now you can start charging your phone/tablet.

Try both cables to charge the device: the supplied cable and an original charging cable of your phone/tablet.


Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.


My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty



Warranty

Warranty conditions
  • Trust offers a warranty to the original purchaser from an authorized retailer.
  • Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
    • *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
  • In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
  • During the warranty period you will receive a replacement product from the retailer if available.
  • Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
  • Exclusions of warranty:
    • Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
    • Incompatibility with other hardware/software not defined as minimum system requirements.
    • Accessories such as batteries and fuses.
  • In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 


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We will continue to ensure that any questions are answered as quickly as possible, though please expect a delayed response from 24 December to 4 January.

Adjusted opening hours on the following days:
Thursday 13 December: 9.00 - 16.00
Monday 24 t/m Wednesday 26 December: Closed
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*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.

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