GXT 940 Xidon RGB Gaming Mouse
Ergonomic gaming mouse with 10.000 DPI resolution and full RGB LED lighting
Key features
- Advanced optical sensor with high 10.000 DPI resolution
- Fully adjustable RGB lighting with multiple effects
- 8 Programmable, responsive buttons including 2 thumb buttons
- Textured thumb rest with rubber coating for improved grip
- DPI select button with LED indication
- Advanced software for programming buttons, macros and light effects
- Braided cable (1.8m)
Specifications
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Extra information
| General |
Item number: 23574 |
EAN code: 8713439235746 |
Warranty: 1 year |
Product weight (net): 127 g |
|---|---|---|---|---|
| Package contents | Gaming mouse | User guide | Gaming sticker | |
| System requirements | PC / Laptop with USB port | Windows 10, 8, 7 |
Support
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Software
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Frequently Asked Questions
Installation and configuration
Where can I get software/drivers for my Trust product?
Where is the Mac-driver / software?
This particular product has been developed for use with the Windows operating systems only.
Therefore drivers or installation instructions for other operating systems such as Mac are not available.
Nor is in fact the use of this product in any way supported with other operating systems, which don't meet our product's specifications and requirements.
Usage
Can you press multiple buttons at the same time, e.g. to switch between builds in Fortnite?
Yes, it is possible (on both PC and PS4) to press multiple buttons simultaneously.
When I use the software, it doesn't run (properly)
Make sure that when you download, install and use the program you are doing so with administrator rights (right-click > run as administrator).
Solving problems
When I use the software, it says NO DEVICE. What can I do?
Check the following:
- The product is connected correctly to the computer.
- The software has been restarted.
- You have downloaded, installed and are using the software with administrator rights (run as administrator).
The downloadable file (e.g. the driver) will not completely download to my computer. What can I do?
When the file doesn't completely download/install to your computer, we recommend:
- Delete the downloaded file or files
- To uninstall the installed file
- After all is removed and uninstalled, re-download the file from the website.
Please note:
- Install the file only after it has been fully downloaded, otherwise you will receive an error.
- Alternatively use a different browser and/or a download manager to download the file.
- Make sure to install the file with administrator rights.
- Check that your virus software program is configured correctly for downloads.
- When more than 1 file is available, make sure to download the correct file for your article version and operating system version.
The mouse arrow shakes, moves strangely or does not move at all.
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Try using the mouse on a different surface or use a mousepad.
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Clean the sensor on the bottom of the mouse with a dry cloth.
Where is your service center? Or where can I send my product to be repaired?
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
My product is faulty. What do I do?
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Compatibility
Can I use this keyboard/mouse on PS4?
Although our keyboards and mice are designed for use with computers, they can be used on PS4. However please note, most PS4 games do not support a keyboard and mouse.
Can I use this keyboard/mouse on Xbox One?
You can use our mice and keyboards on the Xbox.
Please note that Xbox supports the use of mouse and keyboard in some games and apps, but it doesn’t work for every game or app. The game or app publisher must enable this feature for their content.
Warranty
Warranty conditions
- Trust offers a warranty to the original purchaser from an authorized retailer.
- Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.
- *In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.
- In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.
- During the warranty period you will receive a replacement product from the retailer if available.
- Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
- Exclusions of warranty:
- Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
- Incompatibility with other hardware/software not defined as minimum system requirements.
- Accessories such as batteries and fuses.
- In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.
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Register product*Prices stated by Trust are non-binding average recommended retail prices including VAT and are subject to change without prior notice.