Это «устаревшее» изделие выведено из ассортимента продукции компании Trust.
Mezza
Беспроводные клавиатура и мышь
Удобная беспроводная мышь и мультимедийная клавиатура
product-specifications
Технические характеристики
Size & Weight
Total weight
723 g
Compatibility
Compatible Device Types
pc, laptop
Compatible Consoles
no
Compatible Software Platforms
Chrome OS, Windows, MacOS
Дополнительная информация
Артикул
23185
EAN-код
8713439231854
Гарантия
1 год
Комплект поставки
Беспроводная мышь
Беспроводная клавиатура
Микроприемник USB
Аккумуляторы (батареи): 2 шт. AA для клавиатуры и 1 шт. AA для мыши
Руководство пользователя
Системные Требования
Windows 10, 8 и 7
Совместимость с устройствами Mac на основе Intel с ОС Mac OS X 10.5 (Leopard) или более поздними версиями*
Chrome OS*
USB-порт
-* Ограниченная поддержка медиа-функций
Другие версии
Mezza Wireless Keyboard with mouse IT
Артикул 23396
EAN-код 8713439233964
EAN-код 8713439233964
Mezza Wireless Keyboard with mouse FR
Артикул 23397
EAN-код 8713439233971
EAN-код 8713439233971
Mezza Wireless Keyboard with mouse BE
Артикул 23478
EAN-код 8713439234787
EAN-код 8713439234787
Mezza Wireless Keyboard with mouse HU
Артикул 23479
EAN-код 8713439234794
EAN-код 8713439234794
Mezza Wireless Keyboard with mouse DE
Артикул 23614
EAN-код 8713439236149
EAN-код 8713439236149
Mezza Wireless Keyboard with mouse RU
Артикул 23721
EAN-код 8713439237214
EAN-код 8713439237214
faq
FAQ
Часто задаваемые вопросы (FAQ)
To reinstall the product:
- Make sure the computer is up-to-date via windowsupdate.com
- Remove any errors from the Device Manager
- Disconnect the receiver from the computer
- Switch the mouse off with the button on the bottom
- Restart the computer
- Check that the batteries are full. When in doubt, use new batteries.
- After the computer has fully restarted, connect the USB-receiver to the computer without using a hub or extension cable.
- The computer will recognize the keyboard and mouse and install the built-in driver. This might take a few moments.
- The keyboard and mouse are ready to use.
Follow the steps in the mouse settings page
This product uses standby (sleep) mode to save battery power. When the product is not moving or there is no signal from the USB receiver, it will turn sleep-mode on, to save battery power.
To make sure that there is no signal still going from the computer to the product, when the product is not used (since some computers continuously power their USB-ports, even when the computer itself is switched off), we recommend to doublecheck the power management options of the USB-port, if switching the product on/off is not an option.
Depending on the version of your mouse, the receiver is stored either inside the product (bottom) itself, or inside the battery compartment of the mouse.
It's not possible to provide a replacement receiver for this product.
This is due to the fact that during production the product and receiver receive a unique code, so the product can only communicate with the bundled original receiver.
If your keyboard isn't typing the correct characters, you may have the incorrect input language selected.
Please check the language preference settings of your system. If the correct language is not present, add this language to the system.
If you use more than one language on your system, make sure to select the correct one.
Set the correct language as explained in the keyboard settings page
-
Clean your keyboard from dust and crumbles.
-
If you are using it with a TV, make sure that your TV and/or the app, supports all symbols and characters of the keyboard.
- Improve wireless performance.
-
Try using the mouse on a different surface or use a mousepad.
-
Clean the sensor on the bottom of the mouse with a dry cloth.
-
Improve wireless performance.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
supportMail
Связаться с нами
Связаться с нами
Please check our FAQs first, chances are you'll find the answer there.
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